Most likely issue in your case I suspect is motor failure, either the motor is worn out, or has failed due to excessive load, possibly due to seized bearings on the shaft. The only way that could be dealt with was by specialist cleaning contractors, using high pressure water to break up the fat and a tanker to remove it. On opening the Biodisc I was faced with one solid lump of fat, it was so bad.

He'd called us out to empty his tank as his drains had backed up. To be honest, I'd expect the house drains to start backing up before the Biodisc gave a problem in that instance, and the only time I have ever come across this scenario was in fact at an Indian Takeaway. I'd think it would have to be almost solid in there for sludge build up to stop the discs turning, and to get to that stage on a domestic property would take a long time, coupled with excessive usage, and/or a regular large discharge of cooking fat or similar which could congeal in the system. I'm an electrical design engineer, and I also have two of these identical Kingspan units that I've fitted at my property. you could just bypass it completely and connect 240v direct to the motor, via a suitable protection device, of course you would lose the alarm functionality. Ultimately, if you have a simple system, with no pumped outflow etc, then the control box is just providing a simple 240v to the motor, and an alarm signal for the beacon. This tells you if the unit has stopped turning (it also signals other faults) The battery in the control unit will power the beacon for about six hours, so for example if you lose mains power (ie the MCB trips) then you get a visual alarm that there's a problem. If the disc stops rotating for any reason the control unit switches on the red flashing beacon, that you mount on the wall outside the box where it can be seen. Basically the motor shaft has an encoder fitted that sends a pulse back to the control unit to confirm that the disc is rotating. Please call 61 during night, weekends, or holidays.Now that you've fixed your motor problem, you should really get the red flashing beacon that connects to the control box.

For service during regular business hours, please call 61.

You must be enrolled in the City’s maintenance program to receive service by City staff.

There is no charge for replacement parts or labor.

The City offers a maintenance service on the pump and controls that currently charges a $35 service fee for calls within regular business hours, and a $60 fee after reg. Please call the Water Services Department immediately. What to do if your grinder pump alarm is flashing or making a noise.

Additionally, you may notice your toilets not flushing properly or a gurgling sound coming from your drains. The red light on the grinder system will flash. How do I know if my grinder pump isn’t working properly? What cannot be flushed down your toilet (see City Code, Chapter 70-Division 2)? The City offers a repair service to the contents of the tank and control/electrical panel on the side of the home (not the service lines to the pump and to the street - same as a gravity line, these are the homeowner's responsibility). Who owns the grinder pump?Ī homeowner owns the grinder pump system including the pump, tank, electrical controls, piping, and valves from the house to the public sewer main. Alternatively, many Brentwood homes have a low-pressure sewer which requires the use of sewage grinder pump to pump sewage from the house to the City sewer lines. Traditionally, sewer service to a house is provided by a gravity line where the drain lines from the house flow by gravity to the street or City owned sewer lines.

Septic tank red light flashing